I aim to despatch every order within two days of payment – most leave same day. Small orders are hand-wrapped and despatched in a padded envelope. Larger orders arrive in a letterbox-sized box.
All UK parcels are despatched first class and I always obtain proof of postage from the Post Office.
International parcels are despatched via regular mail but unfortunately, this means that tracking is not available. If you need to follow the progress of your order, please select the ‘Signed and Tracked’ upgraded mail option. Your order will be marked as a gift for customs purposes to help avoid additional taxes and charges.
Because of the Covid-related travel restrictions and postal staff shortages, deliveries are taking longer than usual:
- In the UK, please allow at 15 working days for delivery.
- International customers, please allow 35 working days for delivery.
In my experience, it is very rare for parcels to take that long to arrive – most will be with you much sooner. Unfortunately, Royal Mail will not consider a parcel lost until this amount of time has elapsed.
If you have any questions or concerns, please drop me a line.